Frequently Asked Questions
Get in Touch With the ErecteMax Team
info@erectemax.com
Contact ErecteMax
Have questions about our products, your order, or our wellness brand? ErecteMax is an online-only business. Our customer service team can be reached through any of the channels below.
Choose Your Preferred Contact Method
We offer multiple ways to get in touch. Pick the one that works best for you and we will respond as quickly as possible.
Drop Us a Line
Fill out the form and our team will get back to you within 1 to 2 business days. We respond personally to every message and treat your information with full privacy.
Get in Touch
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An Online-Only Business
ErecteMax sells and ships entirely online. We do not operate a retail location, showroom or public office, so there is no address to visit. All orders and enquiries are handled through the contact channels above.
How to Reach Us
Our team operates remotely from Blainville, Québec, Canada. Because we are online only we cannot receive visitors, but you can contact us through any channel below and we will reply within 1 to 2 business days.
Customer Support Hours
Our team is available during the following hours. Outside these times, please leave us a message and we will respond first thing on the next business day.
Email Support
Replies within 1 to 2 business days
Phone Support
Direct support during business hours
Extended hours for quick chats